AMI policyholders who cash settled with Southern Response prior to October 2014 may be eligible for an additional payment of certain professional fees and contingencies if they have not previously been paid those costs.

Am I Eligible?

To help you understand whether you may be eligible for the Pre-October 2014 Payment Package, please answer the questions below:


Did you own a house insured by AMI and make an insurance claim for damage to that property arising from the Canterbury Earthquake Sequence

Please choose an option.

Did you settle your insurance claim with AMI or Southern Response between 10 September 2010 and 1 October 2014?

Please choose an option.

Did you cash settle your claim with Southern Response (as opposed to Southern Response managing the repair or rebuild of your home)?

Please choose an option.

Because you answered ‘Yes’ to all of these questions, you may be eligible for the Pre-October 2014 Payment Package and we encourage you to apply. Please click here to fill in an online registration form or download a printable version of the form here. Once we have received your registration, Southern Response will review your individual claim file to assess whether you are eligible for a payment.

Your answer indicates you will not be eligible for the Pre-October 2014 Payment Package. If you would like to understand more about the eligibility for this Package and why you may not qualify, please refer to the FAQ page or contact us for more information by emailing registration@southernresponse.co.nz or phoning 0800 501 525.

If you do not have the relevant information about your claim, or do not understand the eligibility criteria, please contact us at registration@southernresponse.co.nz or phone 0800 501 525.