Our updates include informative videos, handy documents, and the latest news for our customers.
State Services Commission Inquiry Statement
17 December 2018
Southern Response accepts the findings of the State Services Commission Inquiry and sincerely apologises to its customers for the inappropriate actions it identified.
Launch of the Greater Christchurch Claims Resolution Service (GCCRS)
8 October 2018
The Greater Christchurch Claims Resolution Service (GCCRS) has been established to provide a streamlined claims process for homeowners with unresolved residential earthquake claims.
Southern Response’s position regarding the Limitation Period and Limitation Defence
28 June 2018
Southern Response announced today how it will approach the limitation period and limitation defence after 4 September 2018.
Southern Response Announces New Chief Executive
11 September 2017
Southern Response, the government-owned company settling Canterbury earthquake insurance claims, has confirmed today that it has appointed Anthony Honeybone as Chief Executive for the final stages of its claim settlement programme.
Proposed class action Court of Appeal hearing
6 July 2017
Please see below media statement provided today