Our updates include informative videos, handy documents, and the latest news for our customers.

17 December 2018

Southern Response accepts the findings of the State Services Commission Inquiry and sincerely apologises to its customers for the inappropriate actions it identified.

8 October 2018

The Greater Christchurch Claims Resolution Service (GCCRS) has been established to provide a streamlined claims process for homeowners with unresolved residential earthquake claims.

28 June 2018

Southern Response announced today how it will approach the limitation period and limitation defence after 4 September 2018.

11 September 2017

Southern Response, the government-owned company settling Canterbury earthquake insurance claims, has confirmed today that it has appointed Anthony Honeybone as Chief Executive for the final stages of its claim settlement programme.

6 July 2017

Please see below media statement provided today