Having access to personal information and official information is one of the basic rights of every New Zealander.

The current version of Southern Response's Privacy Policy can be viewed here.

If you would like to request personal information we hold about you under the provisions of The Privacy Act 1993, you can do so in writing to:

The Privacy Officer
Southern Response Earthquake Services Ltd.
PO Box 9052
Tower Junction
Christchurch 8149

or by using the following email address:

This email address is being protected from spambots. You need JavaScript enabled to view it.

You can expect to be notified of the decision on your request within 20 working days after the day on which the request was received in accordance with Section 40 (1) of The Act. If an extension of time is required to make a decision you will be notified prior to 20 working days expiring in accordance with Section 41 of The Act.

Official Information Act requests apply to official company and non-personal information held by us. If you would like to request official information please refer to the relevant section here.