Our updates include informative videos, handy documents, and the latest news for our customers.

28 August 2014

The Detailed Repair/Rebuild Analysis (DRA) is our official document listing the full extent of the damage to your home. The DRA is the basis of determining if your house is economic to repair and any specifications of what a repair or rebuild may include.

28 August 2014

28 August 2014

The Southern Response Board has decided it will not lodge an appeal against the decision of the High Court in the claim brought by Mr and Mrs Rout. 

28 August 2014

Southern Response is holding meetings to update customers on its settlement progress including its repair and rebuild programme.

28 August 2014

If your home is leaking due to earthquake damage, please minimise the impact as much as possible and contact your claim specialist or team.