All of the latest news for our customers can be found here.
What happens with damaged retaining walls?
2 March 2015
If you have a damaged retaining wall on your property, then you may find the following episode of Covered useful, providing a clearer idea of what the steps to resolution might be.
Getting to grips with the Canterbury Guidance
2 March 2015
The Ministry of Business, Innovation and Employment (MBIE) has released an online tool to support its Guidance for repairing and rebuilding homes in Canterbury.
Helpful new video on shared property
25 February 2015
Our new "Shared Property" video, shown below, is the first of a small series which will clearly illustrate the process which takes place over the course of the repair of a shared property.
The Cantabrian is closing its doors
23 February 2015
The Cantabrian concept home will close at the end of this month and transition into the next phase of becoming a home, after seeing over 4,000 people walk through its doors to gain ideas.
Our Customer Support Team on "Covered"
8 February 2015
The below episode from CTV and Rebuild Christchurch's "Covered" series features our very own John McSweeney, Customer Support Team Manager. Here, he discusses how the team provides tailored support to help customers in a variety of different situations through the claims process.