Official Information Act Requests

The current version of Southern Response's Official Information Policy can be viewed here.

If you make a request to us stating the Official Information Act, but your request relates directly to your property claim which is personal information, it is our responsibility under the Official Information Act (section 12 1A,) to treat and respond to your request under the Privacy Act.

We will consider the nature of the request and the identity of the requester when we make this decision.

Official Information Act requests apply to official company and non-personal information held by us.

Official Information Act requests should be made in writing to:

The Official Information Act Officer
Southern Response Earthquake Services Ltd.
PO Box 9052
Tower Junction
Christchurch 8149

or by using the following email address:

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Requests under the Official Information Act will be actioned within the statutory 20 working days.