General enquiries

Phone: 0800 501 525
Email: claims@southernresponse.co.nz
Office: 6 Show Place, Addington, Christchurch
Postal: PO Box 9052, Tower Junction, Christchurch 8149

Dedicated quality team

Our dedicated quality team, with the assistance of our expert technical repair staff, can find answers to your questions and even arrange a further site visit for you if necessary.

Our team can also provide copies of technical reports and ROVER underfloor video footage, where applicable. 

Phone: 0800 500 001

Contact your Arrow Project Manager

Contact your Arrow Project Manager
Phone: 03 940 3440
Email: myjob@arrowinternational.co.nz

Resolving your concerns

For information about our complaints process, or to submit a complaint form, click here